Frequently Asked Questions
5 questions answered.
Products
Are your products cruelty-free?
Yes — none of our products are ever tested on animals.
Are they suitable for sensitive skin?
Our formulas are mild and made for all skin types. We always recommend a quick patch test with any new product.
Orders & Shipping
Do you offer cash on delivery?
Yes — cash on delivery is available across Pakistan, along with bank transfer at checkout.
How long does delivery take?
Orders are usually dispatched within 1–2 working days.
Returns
What is your return policy?
Unopened items may be returned within 7 days of delivery. For hygiene reasons, opened cosmetics cannot be returned.